Disclaimer Policy:
Except for the refund or reimbursements of fees as stated in the Refund Policy, ValueADZ excludes its liability in connection with any visa applications, including liability in or under contract, negligence, tort, statute or otherwise howsoever arising, and including liability for any delay or failure of ValueADZ in handling or processing visa applications, loss of or delay to passports and other documents, delays involving your visas and immigration, and rejections of visa applications for any reason. And for the avoidance of doubt:
- No Liability for Incorrect Information ValueADZ shall have no liability for loss, delays or non-issuance of any application arising from or in connection with (to include but not restricted to) incomplete application forms, incorrectly or falsely completed application forms, and inaccurate or incomplete supporting documentation.
- No Liability for Events Not In Our Control
ValueADZ shall not be considered to be in breach of contract or negligent or otherwise liable in any way for any delay or failure of any application or loss, damage or delay to any passport or other documents due to accident, theft, natural calamities (act of god) or any other reason outside the control of, and not arising out of a wilful default of, ValueADZ, or for the loss or damage to any passport or other document after it has been handed over to the visa applicant.
- No Liability for Postal and Courier Service
ValueADZ shall have no liability for any delays, or for loss of or damage to any visa application, passport or other documents, caused by, or occurring whilst any application, passport or document is in the possession of, any third party postal or courier service, including transportation of visa applications, passport or other documents between ValueADZand Embassies and high Commissions; and when being returned by ValueADZ to the visa applicant.
- No Liability for Assessment of Visa Applications
ValueADZ is not involved in the process of assessment of visa applications, or their grant or refusal, and shall not be liable or responsible for any delay by Embassies and high Commissions in assessing, granting or refusing any visa application or for the grant or rejection of any visa application.
- No Liability for Wasted Costs and Expenses
ValueADZ shall have no liability to any visa applicant, or any other person relying on or benefiting from any visa application, for any commitment, cost or expenditure incurred in reliance on or anticipation of receiving visa, whether within a particular timescale or at all, including but not limited to air travel, hotel, and other travel and accommodation arrangements, and any other arrangements made.
ValueADZ recommends that you do not purchase tickets or make bookings which cannot be cancelled prior to the issuance of a visa, except where it is a specific requirement stated as part of the visa application, in which case open tickets should be obtained.
- General Exclusion of Loss and Damage
ValueADZ shall have no liability (including in contract or for negligence) to any visa applicant, or any other person relying on or benefiting from any visa application, for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever, including where caused by delay, misplacement, loss or damage of visa applications, passports and other documents, other than as stated in Section 5 above. ValueADZ shall have no liability (including in contract or for negligence) to any visa applicant or any other person relying on or benefiting from any visa application for any loss of profit, revenue, or contract, or business, profession, or other occupation, including where caused by delay, misplacement, loss or damage of visa applications, passports and other documents.
